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Textos Legals

1. Legal Notice

1.1 Identifying Information

In compliance with article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying data is provided:

Name / Business name Vicent Tur Verdera - Habitatges turístics Can Xumeu Carlos
Tax ID (NIF) 78290979Z
Address Venda des Pi des Català nº2501, 07860 Sant Francesc de Formentera - Illes Balears
Email canxumeucarlos@gmail.com
Activity Tourist accommodation

1.2 Purpose and Scope

This Legal Notice governs access, browsing and use of the Can Xumeu Carlos website (hereinafter, «the Website»). Access to and use of the Website implies full and unconditional acceptance of these terms.

1.3 Intellectual and Industrial Property

All content on the Website — including, without limitation, texts, photographs, logos, graphics and source code — is the property of Can Xumeu Carlos or its legitimate licensors, and is protected by Spanish and international intellectual and industrial property law. Reproduction, distribution, public communication or transformation without the prior written authorisation of the owner is strictly prohibited.

1.4 Technology Infrastructure and Providers

The Website is hosted on servers of Hostinger International Ltd., a provider based in the European Union. The Website may incorporate forms managed via Google Forms and audience analytics tools via Google Analytics, both services of Google LLC (USA). International data transfers arising from the use of these services are governed in the Privacy Policy and Cookie Policy below.

1.5 Disclaimer of Warranties and Liability

Can Xumeu Carlos does not guarantee the continuous availability of the Website or the absence of errors in its contents. The owner is exempt from liability for damages arising from access to or use of the Website, computer viruses or technical failures beyond its control.

1.6 Hyperlinks

The Website may contain links to third-party sites. Can Xumeu Carlos accepts no responsibility for the content, policies or privacy practices of those sites.

1.7 Applicable Law and Jurisdiction

This Legal Notice is governed by Spanish law. For the resolution of any dispute, the parties submit to the jurisdiction of the Courts of Ibiza (Illes Balears), expressly waiving any other forum.

Last updated: 25-02-2026 · Can Xumeu Carlos — canxumeucarlos@gmail.com

2. Privacy Policy

Drafted in accordance with GDPR (EU) 2016/679, LOPDGDD 3/2018 and LSSI-CE 34/2002

2.1 Data Controller

Controller Vicent Tur Verdera - Habitatges turístics Can Xumeu Carlos
Tax ID (NIF) 78290979Z
Address Venda des Pi des Català nº2501, 07860 Sant Francesc de Formentera - Illes Balears
Email canxumeucarlos@gmail.com

2.2 Applicable Legal Framework

Personal data processing is carried out in accordance with:

  • Regulation (EU) 2016/679 (GDPR) of the European Parliament and of the Council of 27 April 2016.
  • Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD).
  • Spanish Organic Law 4/2015 on the Protection of Citizens' Security.
  • Royal Decree 933/2021 establishing documentary registration and reporting obligations for accommodation operators.

2.3 Purposes and Legal Bases for Processing

A) Booking management and communications

Data processed: name, surname, email, phone and booking details.

Purpose: processing booking requests, managing pre-contractual and contractual relationships with guests, and attending to enquiries.

Legal basis: Article 6(1)(b) GDPR — performance of a contract or pre-contractual measures at the request of the data subject.

B) Mandatory traveller registration

Data processed: name, surname, identity document type and number or passport, date of birth, sex, nationality, date of entry and, where applicable, vehicle data.

Purpose: compliance with legal obligations for documentary registration and reporting to the Spanish Ministry of the Interior, pursuant to Organic Law 4/2015 and Royal Decree 933/2021.

Legal basis: Article 6(1)(c) GDPR — compliance with a legal obligation.

Recipients: Spanish law enforcement bodies (Guardia Civil or Policía Nacional, depending on area) and the Ministry of the Interior.

Retention period: three (3) years from the date of service.

C) Statistical analysis and Website improvement

Data processed: anonymised or pseudonymised browsing data collected via Google Analytics (truncated IP, pages visited, session duration, device).

Purpose: obtaining audience metrics to improve Website content and usability.

Legal basis: Article 6(1)(a) GDPR — consent, given by accepting the Cookie Policy.

D) Commercial communications (where applicable)

Data processed: email address and guest preferences.

Purpose: sending offers, promotions and information about Can Xumeu Carlos services.

Legal basis: Article 6(1)(a) GDPR — express consent. You may withdraw consent at any time by writing to canxumeucarlos@gmail.com.

2.4 User Area — Account management, bookings and discounts (Future feature)

Can Xumeu Carlos plans to soon enable a private user area on the Website, allowing guests to:

  • Create and manage a personal account.
  • View their booking history.
  • Access personalised rates and discounts linked to their loyalty profile.
  • Update their accommodation preferences and contact details.

Data to be processed: name, surname, email, encrypted password, booking history and user preferences.

Legal bases: Article 6(1)(b) GDPR (performance of contract) and Article 6(1)(a) GDPR (consent for personalisation). Passwords will be stored encrypted using robust algorithms (bcrypt or equivalent).

This section will be updated with full technical and legal details when the feature is activated.

2.5 Data Retention Periods

Type of data Retention period
Bookings and contracts 5 years (civil and tax obligations)
Traveller registration 3 years (RD 933/2021)
Commercial communications Until consent is withdrawn
Browsing data (Analytics) 14 months (GA4 default)
User accounts (future) While account is active + 2 years after closure

2.6 Recipients and Processors

Personal data will not be shared with third parties, except in the following cases:

  • Legal obligation: disclosure to Spanish law enforcement bodies (traveller registration).
  • Data processors: Hostinger International Ltd. (web hosting, EU servers) and Google LLC (Google Analytics and Google Forms).

2.7 International Data Transfers — Google LLC (USA)

The use of Google Analytics and Google Forms involves the transfer of personal data to Google LLC (USA). Such transfers are made under the following appropriate safeguards pursuant to Article 46 GDPR:

  • Standard Contractual Clauses (SCCs) adopted by the European Commission.
  • EU–US Data Privacy Framework, European Commission Adequacy Decision of 10 July 2023.

Google's privacy policy: policies.google.com/privacy

2.8 Your Rights — How to Exercise Them

Under Articles 15 to 22 GDPR, you have the following rights:

Right Description
Access Find out what personal data of yours is being processed.
Rectification Correct inaccurate or incomplete data.
Erasure («right to be forgotten») Request deletion of your data when no longer necessary.
Objection Object to processing based on legitimate interest or to receiving commercial communications.
Portability Receive your data in a structured, commonly used format.
Restriction Request suspension of processing in the cases provided for in Article 18 GDPR.

Send an email to canxumeucarlos@gmail.com with the subject «GDPR Rights Request», attaching a copy of your ID/passport and a clear description of the right you wish to exercise. Can Xumeu Carlos will respond within a maximum of one (1) month.

If you believe your data is not being processed in compliance with applicable law, you may lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es

2.9 Data Security

Can Xumeu Carlos applies appropriate technical and organisational measures to ensure an adequate level of security pursuant to Article 32 GDPR, including data-in-transit encryption via HTTPS (TLS) and restricted access controls on personal information.

2.10 Changes to this Privacy Policy

Can Xumeu Carlos reserves the right to modify this Privacy Policy to adapt to regulatory or technological changes. We recommend reviewing it periodically. Significant changes will be communicated via a prominent notice on the Website.

Last updated: 25-02-2026 · Can Xumeu Carlos — canxumeucarlos@gmail.com

3. Cookie Policy

Drafted in accordance with GDPR (EU) 2016/679, LOPDGDD 3/2018 and LSSI-CE 34/2002

3.1 What are cookies?

Cookies are small text files that are downloaded and stored on the user's device when they access a website. They allow the website to remember user preferences, analyse behaviour and improve the browsing experience.

3.2 Legal Framework

The use of cookies on the Website is governed by:

  • Article 22.2 of LSSI-CE, as amended by Royal Decree-Law 13/2012.
  • GDPR (EU) 2016/679 and LOPDGDD 3/2018, regarding consent.
  • AEPD Guidelines on the use of cookies (current version).

3.3 Classification of Cookies Used

A) Technical or strictly necessary cookies

Essential for the correct operation of the Website. No user consent is required.

Cookie Provider Purpose Duration
User session Can Xumeu Carlos / Hostinger Maintaining the active session during browsing Session
Cookie preferences Can Xumeu Carlos Remembering the user's cookie choice 12 months

B) Analytics cookies — Google Analytics

Allow measurement and analysis of Website usage for statistical purposes. Require prior user consent.

Cookie Provider Purpose Duration
_ga Google LLC Unique user identifier to distinguish visitors 2 years
_ga_[ID] Google LLC Stores session state in Google Analytics 4 2 years
_gid Google LLC Identifies the user for 24 hours 24 hours
_gat Google LLC Throttles request rate 1 minute

Note: Google Analytics transfers data to Google LLC servers in the USA (see section 2.7 of the Privacy Policy). Can Xumeu Carlos has configured Google Analytics with IP anonymisation enabled and a data retention period of 14 months.

C) Form cookies — Google Forms

When the user uses forms based on Google Forms, Google may set its own cookies necessary for the form to function.

Cookie Provider Purpose Duration
Forms functional cookies Google LLC Ensuring correct form submission and validation Session

3.4 How to Manage or Reject Cookies

When you first access the Website, a cookie banner will allow you to accept or reject non-essential cookies. You can change your choice at any time via the «Cookie settings» link in the Website footer.

You can also manage cookies directly from your browser:

Browser Instructions
Google Chrome Settings › Privacy and security › Cookies
Mozilla Firefox Options › Privacy & Security › Cookies
Safari Preferences › Privacy › Manage Website Data
Microsoft Edge Settings › Privacy, search and services › Cookies

Disabling technical cookies may affect the correct functioning of the Website.

To prevent Google Analytics from collecting information about your visit, you can install the official opt-out add-on: tools.google.com/dlpage/gaoptout

3.5 Changes to this Cookie Policy

Can Xumeu Carlos reserves the right to update this Cookie Policy in response to regulatory or technological changes. We recommend reviewing it periodically.

Last updated: 25-02-2026 · Can Xumeu Carlos — canxumeucarlos@gmail.com

Can Xumeu Carlos

Viviendas Turísticas rurales en el corazón de Formentera.

Secciones de interes

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  • Formentera
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  • Avís Legal
  • Política de Privadesa
  • Política de Cancel·lació

Contacto

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© 2026 Can Xumeu Carlos. Todos los derechos reservados. | Registros: ET-6312, ET-6311
Diseño, concepto y programación web por Vicent T. Verdera

Fotos de Hero por Tom Podmore

Instruccions per reservar

Contacta amb nosaltres per WhatsApp o email per confirmar disponibilitat a les teves dates.

  1. 1. Acordem el preu final segons la durada de l'estada i la temporada.
  2. 2. Pagues un senyal per transferència, Bizum o PayPal per confirmar la reserva.
  3. 3. Acordem la resta: podem fer-ho abans del check-in (per transferència) o al lliurament de claus en efectiu.

A tenir en compte (Estaran inclosos en el preu final):

  • Despeses de neteja: 50€ per reserva.
  • Impost turístic: 2€ per persona i dia (obligatori segons normativa).

Sobre el pagament en efectiu:

Per normativa vigent, els pagaments en efectiu estan limitats a:

  • 1.000 € per a ciutadans espanyols i residents a la UE.
  • 10.000 € per a ciutadans extracomunitaris.

Si ho prefereixes, podem gestionar el pagament complet per avançat mitjançant transferència per a més comoditat.

4. Tràmit obligatori (Registre de Viatgers)

Un cop confirmada la reserva i per poder preparar el teu check-in, necessitem complir amb un tràmit administratiu obligatori exigit pel Reial decret 933/2021. És el mateix registre que fan els hotels i hostals.

Qui s'ha de registrar? Tots els clients més grans de 14 anys.

Com fer-ho? Per agilitzar la vostra arribada i evitar paperassa en persona, hem habilitat un formulari en línia segur. T'agrairem que ho completis abans de la teva arribada.

Sol·licita'ns accés al formulari Sol·licita'ns accés al formulari

Important: Aquest registre és un requisit legal estricte, per la qual cosa és necessari tenir-lo completat per poder lliurar-te les claus i accedir a l'allotjament.

Dubtes? Escriu-nos i t'ho expliquem tot.

Esperes a temporada baixa?

Recorda: Si reserveu +14 nits a l'hivern (Nov-Abr), teniu un 50% de descompte.

70€/nit 35€/nit
Veure Disponibilitat amb Descompte
Fátima Zohra y Vicent
Tens preguntes?

Dubtes sobre el WiFi?

Som Fátima Zohra i Vicent. Escriu-nos, vivim al costat.

Parlar amb Vicent

Necessites cancel·lar la teva reserva?

No et preocupis! Sabem que de vegades sorgeixen imprevistos i volem posar-t'ho fàcil. Aquí t'expliquem com funcionen les nostres devolucions segons el temps d'antelació amb què ens avisis:

  • Amb total tranquil·litat: Si ens avises amb més de 30 dies d'antelació, et tornem el 100% dels teus diners. Sense preguntes.
  • A mig camí: Si cancel·les entre 30 i 7 dies abans de venir, et reemborsarem el 50% del cost de les nits i l'impost turístic (2€/persona/nit).
  • Última setmana: Si falten menys de 7 dies per a la teva arribada, no podrem reemborsar l'import de les nits, però sí que et retornarem l'impost turístic íntegre (2€/persona/nit).

El nostre Compromís per "Força Major"

Entenem que hi ha situacions excepcionals que ningú pot controlar. Si et veus obligat a cancel·lar per una causa de força major justificada, analitzarem el teu cas personalment per retornar-te el 100% de la reserva, sempre que s'aporti documentació oficial i no s'observi mala fe.

Què considerem causes de força major?
  • Emergències mèdiques greus: Hospitalització o malaltia greu del titular de la reserva o familiars de primer grau.
  • Restriccions oficials: Tancament de fronteres o prohibicions de viatge dictades per autoritats governamentals.
  • Obligacions legals imprevistes: Citacions judicials d'assistència obligatòria o convocatòries a meses electorals comunicades després de la reserva.
  • Catàstrofes naturals: Situacions climàtiques extremes documentades que impedeixin físicament l'accés a l'illa de Formentera.

Nota important: No es consideren causes de força major els canvis d'última hora en vols (retards o cancel·lacions operatives de l'aerolínia), malalties lleus o imprevistos laborals. Per a aquests casos, sempre recomanem als nostres hostes contractar una assegurança de viatge privada que cobreixi aquestes eventualitats.

Nota important sobre el transport: Formentera és un paradís, però el seu accés depèn exclusivament del transport marítim. No es consideraran causes de força major els retards o cancel·lacions de trajectes de ferri per causes tècniques de la naviliera o condicions meteorològiques ordinàries que no impedeixin la navegació general. Et recomanem encaridament organitzar els teus trasllats amb marge suficient i contractar una assegurança de viatge que cobreixi aquestes eventualitats de transport.

Com sol·licitar una cancel·lació o consultar-nos dubtes?

Simplement envia'ns un correu indicant el nom principal de la reserva i les dates d'arribada i sortida. Si és per força major, adjunta el justificant oficial perquè puguem tramitar el reemborsament total el més aviat possible. Si tens qualsevol dubte sobre com aplicar això al teu cas, escriu-nos!

En fer clic a acceptar, confirmes que has llegit i estàs d'acord amb aquests termes per processar la teva reserva.